Frequently Asked Questions

What services does DSB Tires offer?

DSB Tires is a full-service commercial truck repair company specializing in both emergency roadside assistance and complete in-shop repairs. Our services include:

Tire Services: New, used, and retread tire sales and installation, mobile tire service, tire repair, rotation, and balancing

Emergency Roadside Assistance: 24/7 mobile service including tire changes, fuel delivery, jump starts, lockout assistance, and on-site repairs

Brake Systems: Complete brake repair, pad/shoe replacement, chamber and slack adjuster service, ABS diagnostics, and air brake system repair

Suspension & Steering: Air suspension repair, airbag replacement, leaf springs, shocks, leveling valves, and complete suspension rebuilds

Preventive Maintenance: Oil changes, filter replacements, fluid services, lubrication, multi-point inspections, and scheduled PM packages

DOT Compliance: Annual DOT inspections (mobile and in-shop), safety inspections, violation corrections, and compliance documentation

Electrical Systems: Battery testing and replacement, alternator and starter service, wiring repairs, and electrical diagnostics

Complete Truck & Trailer Repair: Engine diagnostics, transmission service, differential repair, trailer repairs, landing gear, and more

We serve semi-trucks, trailers, box trucks, and all commercial vehicles with both mobile and in-shop capabilities.

Back to top


Do you provide 24/7 emergency roadside assistance?

Yes. DSB Tires offers true 24/7/365 emergency roadside service with live dispatch and real technicians available around the clock—no answering services or callbacks in the morning.

We service:

  • Semi-trucks and tractor-trailers
  • Box trucks and straight trucks
  • Commercial delivery vehicles
  • Refrigerated trucks and trailers
  • All commercial vehicles

Service areas:

  • Oklahoma City, OK and surrounding areas (I-35, I-40, I-44 corridors)
  • Edon, OH, Northwest Ohio, Indiana border, Michigan border (US-20, I-69 area)

When you call 877-220-7979 at any hour—including nights, weekends, and holidays—you'll reach our emergency dispatch immediately, and we'll send a mobile technician to your location, typically arriving within 30-60 minutes.

Back to top


What areas do you service?

DSB Tires operates from two strategic locations providing comprehensive coverage across major trucking routes:

Oklahoma City, OK Location:

  • Oklahoma City metro and all surrounding communities
  • Major highways: I-35, I-40, I-44, I-240
  • Central Oklahoma region
  • Service radius extends 60+ miles from our OKC shop

Edon, OH Location:

  • Northwest Ohio region
  • Indiana and Michigan border communities
  • Major routes: US-20, I-69, I-80/90 (Ohio Turnpike)
  • Tri-state area (OH/IN/MI)
  • Service radius covers the entire region

Our mobile service units cover highways, truck stops, customer facilities, and anywhere your vehicle breaks down within our service territories. If you're unsure whether we can reach you, call 877-220-7979 and we'll confirm coverage and provide an estimated arrival time.

Back to top


What types and brands of tires do you carry?

DSB Tires maintains an extensive commercial tire inventory with options for every budget and application.

Tire Categories:

  • New Tires: Factory-fresh with full warranties, maximum lifespan
  • Quality Used Tires: Inspected pre-owned tires with significant tread remaining, 50-70% cost savings
  • Retread Tires: Professionally retreaded for economical, eco-friendly performance

Common Sizes in Stock:

  • 295/75R22.5 (most popular size)
  • 11R22.5 (traditional sizing)
  • 11R24.5 (standard application)
  • 315/80R22.5 (wide-base single)
  • 425/65R22.5 (low-profile wide-base)
  • Plus many other sizes and specialty applications

Premium Brands: Michelin, Bridgestone, Continental, Goodyear

Value Brands: Firestone, Double Coin, Kuyama, DRC, and more

We stock steer, drive, and trailer tires in multiple tread patterns. If we don't have your specific size in stock, we can typically source it within 24-48 hours.

Back to top


How can I contact DSB Tires?

Phone (24/7 Emergency Line): 877-220-7979 - Call anytime for immediate roadside assistance or to schedule service

Oklahoma City Location: 5410 SW 11th St, Oklahoma City, OK 73128

  • Easily accessible from I-40 and I-44
  • Full-service shop and mobile dispatch hub

Edon, OH Location: 3450 US-20, Edon, OH 43518

  • Direct access from US Highway 20
  • Near I-69 and Ohio Turnpike

Website: https://www.dsbtires.com

For emergencies, call our 24/7 line immediately. For scheduled service, appointments, or fleet inquiries, call during business hours or visit either location.

Back to top


Why should I choose DSB Tires over other truck service providers?

Fast Emergency Response: Typical 30-60 minute arrival time minimizes your downtime

Certified Expert Technicians: ASE-certified, manufacturer-trained professionals with years of commercial vehicle experience

Massive Tire Inventory: Hundreds of tires in stock in all major sizes and brands—no waiting for deliveries

Honest, Competitive Pricing: Transparent estimates, no hidden fees, fair pricing on parts and labor

True 24/7 Availability: Real technicians available around the clock, every day of the year

Two Strategic Locations: Oklahoma City and Edon, OH facilities for broad geographic coverage

Trusted Reputation: Serving owner-operators and fleets from small operations to major carriers

Complete Service Range: From simple tire changes to complex engine repairs—one provider for all your needs

Back to top


How quickly can your roadside team reach me?

Typical response time: 30-60 minutes from the time you call to technician arrival.

Factors affecting response time:

  • Location: Highway locations near our shops = faster; remote areas may take longer
  • Traffic conditions: Rush hour or weather delays can add time
  • Service demand: Multiple simultaneous calls during severe weather may extend response
  • Distance: Proximity to our nearest mobile unit

What we do to ensure fast response:

  • Multiple mobile units strategically positioned along major routes
  • GPS dispatch sends the closest available technician
  • Real-time tracking and ETA updates
  • Direct communication about any delays

When you call 877-220-7979, our dispatcher will provide an estimated arrival time based on your specific location. In many cases, especially during off-peak hours or near major highways, we arrive even faster than 30 minutes.

Back to top


Can you repair my semi-truck or trailer on-site at the breakdown location?

Yes. Our fully-equipped mobile service trucks function as rolling repair shops, bringing professional tools and parts directly to wherever you're stranded.

Mobile on-site repairs include:

Tire Services: Tire replacement and repair, wheel seals, hub and bearing service

Brake Repairs: Brake chamber replacement, slack adjusters, brake shoes and pads, air line repairs

Suspension Work: Airbag replacement, spring and shock service, leveling adjustments

Electrical Repairs: Jump starts, battery replacement, alternator and starter service, wiring repairs

Emergency Services: Fuel delivery, lockout assistance, minor engine repairs, fluid services

When mobile repair works best: Roadside emergencies, breakdowns at truck stops or customer locations, or when towing isn't practical.

When in-shop is better: Complex diagnostics, major engine/transmission work, extensive repairs, or when specialized equipment is needed.

Our technician will assess your situation and recommend the best solution—fixing it on the spot or safely transporting to our shop.

Back to top


Do you offer complete in-shop truck and trailer repair services?

Yes. Both our Oklahoma City and Edon, OH locations are full-service repair facilities equipped to handle any commercial vehicle repair.

In-shop services include:

Major Repairs: Engine overhauls, transmission service, differential repair, clutch replacement, frame work

Comprehensive Diagnostics: Computer diagnostics, electrical system analysis, performance testing

Routine Maintenance: PM services, oil changes, fluid services, filter replacements, lubrication

Brake Systems: Complete overhauls, ABS diagnostics, air system repairs, foundation brake work

Suspension & Steering: Complete rebuilds, component replacement, air ride overhauls

Trailer Repairs: Landing gear, doors, flooring, walls, lighting, trailer brakes and suspension

DOT & Safety: DOT inspections, safety compliance, violation repairs, documentation

Benefits of in-shop service:

  • Access to specialized diagnostic equipment
  • Climate-controlled environment
  • Larger parts inventory on-site
  • Faster turnaround for complex repairs
  • Comfortable waiting area

Call 877-220-7979 to schedule service or visit either location.

Back to top


Can I schedule preventive maintenance and PM service?

Absolutely. Regular preventive maintenance is essential for avoiding breakdowns and maximizing equipment life. DSB Tires offers comprehensive scheduled maintenance for individual trucks and entire fleets.

Available scheduled services:

Preventive Maintenance (PM): A, B, and C-level service intervals, multi-point inspections, fluid checks, brake adjustments, tire inspections, light and safety checks

Oil Changes: Engine oil and filter service, fuel filter replacement, air filter service, oil analysis available

DOT Annual Inspections: Complete federal compliance inspections, documentation and certification, minor repairs, re-inspection

Safety Inspections: Pre-trip style inspections, equipment verification, detailed reports

Complete Fleet Programs: Customized PM schedules, service tracking, compliance documentation, priority scheduling

How to schedule:

  • Call 877-220-7979 for appointments
  • Walk-ins welcome (appointments recommended)
  • Fleet accounts receive dedicated scheduling

Benefits: Reduce unexpected breakdowns, extend vehicle life, improve fuel efficiency, maintain DOT compliance, lower operating costs.

Back to top


Do you work with fleet companies and offer fleet accounts?

Yes. DSB Tires partners with fleet companies of all sizes—from small operations with a few trucks to large carriers with hundreds of vehicles.

Fleet account benefits:

Priority Service: Expedited scheduling, priority roadside dispatch, dedicated account support

Competitive Pricing: Volume discounts, special rates for regular customers, transparent billing

Streamlined Billing: Consolidated monthly invoicing, detailed service records, fleet card acceptance, net payment terms (with approval)

Custom PM Programs: Scheduled maintenance tracking, service reminders, complete vehicle history, compliance documentation

24/7 Coverage: Priority access to emergency services, consistent quality across both locations, single point of contact

Fleet sizes we serve: Small (2-10 trucks), Medium (10-50 trucks), Large (50+ trucks)

To set up a fleet account: Call 877-220-7979 and ask for our fleet services coordinator. We'll create a customized package for your operation's specific needs.

Back to top


Are your technicians certified and qualified?

Yes. Every DSB Tires technician is professionally trained, certified, and experienced in commercial vehicle repair.

Qualifications include:

Certifications:

  • ASE (Automotive Service Excellence) certified
  • DOT inspection certification
  • Manufacturer-specific training
  • Brake system specialists
  • Diesel diagnostics certification

Experience:

  • Years of hands-on commercial vehicle experience
  • Expertise with all major truck makes and models
  • Knowledge of both modern and legacy systems
  • Field-tested problem-solving skills

Ongoing Training:

  • Regular updates on new technologies
  • DOT regulation changes
  • Manufacturer training programs
  • Industry seminars and technical bulletins

What this means for you: Accurate diagnostics, quality repairs done right the first time, DOT compliance assurance, and safe, reliable service you can trust.

Back to top


What should I do if I have a tire blowout?

Immediate safety steps:

  1. Stay calm and maintain control—don't slam brakes
  2. Grip the steering wheel firmly
  3. Gradually slow down by easing off the accelerator
  4. Signal and safely move to the shoulder
  5. Turn on hazard lights
  6. Set out warning triangles if safe (at 10, 100, and 200 feet)
  7. Stay with your vehicle—don't attempt highway tire changes yourself

Then call DSB Tires immediately: 877-220-7979

Tell our dispatcher:

  • Your exact location (highway, mile marker, landmarks)
  • Which tire blew out (steer, drive, trailer position)
  • Vehicle type and tire size if known
  • Whether you're in a safe location

What happens next:

  • We dispatch a mobile technician immediately (typical 30-60 minute arrival)
  • Our service trucks carry the most common tire sizes
  • Technician safely replaces your tire on-site
  • Wheel and hub inspection included
  • Proper torque and pressure settings
  • You're back on the road quickly and safely

If your specific tire size isn't on the truck, we'll bring the correct tire to you ASAP or arrange safe towing if needed.

Safety first—call the professionals rather than risking your life on a busy highway.

Back to top


Do you perform DOT inspections at my location?

Yes. DSB Tires offers both mobile on-site and in-shop DOT inspections for commercial trucks and trailers.

In-shop inspections: Complete annual DOT inspections in our fully equipped Oklahoma City and Edon, OH facilities with all necessary equipment and documentation

Mobile on-site inspections: Available at your location including truck yards, distribution centers, terminal facilities, or any location with adequate space

DOT inspection includes:

  • Brake system inspection and measurement
  • Coupling devices
  • Exhaust, frame, and body
  • Fuel system
  • Lighting and reflectors
  • Safe loading
  • Steering and suspension
  • Tires and wheels
  • Windshield wipers and emergency equipment
  • Complete documentation and certification

After inspection:

  • Pass: Receive documentation and certification sticker
  • Minor issues: Often repaired on-site with immediate re-inspection
  • Major issues: Detailed list of required repairs with scheduling options

Benefits: Certified inspectors, thorough compliance, immediate repair capability, proper documentation, fleet account management available.

Stay compliant and avoid roadside violations—call 877-220-7979 to schedule your DOT inspection.

Back to top


Do you provide emergency fuel delivery for semi-trucks?

Yes. Running out of fuel causes costly downtime. DSB Tires provides fast emergency diesel fuel delivery to get you moving again.

When you need it:

  • Ran out of fuel on the highway
  • Fuel gauge malfunction
  • Miscalculated fuel stops
  • Contaminated fuel requiring drain and refill
  • Any emergency fuel shortage

How it works:

  1. Call 877-220-7979 with your location, vehicle type, and fuel needed
  2. We dispatch immediately with fuel and technician
  3. Fuel delivered and pumped directly into your tank
  4. Typically back on the road within 30-60 minutes

What we deliver: Clean diesel fuel and DEF (Diesel Exhaust Fluid) in sufficient quantity to reach the nearest fuel station or your destination

Service area: Available throughout Oklahoma City and Edon, OH regions, including all major highways and trucking routes

Additional help: If running out of fuel caused other issues (air in fuel lines, prime pump problems, starting difficulties), our technician can assist with these as well.

Pricing: Fuel cost plus service fee—dispatcher provides clear quote when you call.

Back to top


Can you repair air suspension and airbags during a roadside breakdown?

Yes. Air suspension failures can leave your vehicle dangerously low or unlevel. DSB Tires provides both mobile roadside and in-shop air suspension repair.

Mobile roadside services:

Airbag Replacement: Common sizes carried on mobile units for on-site replacement

Leveling Valve Repair: Diagnosis and repair/replacement of faulty leveling valves

Air Line Repairs: Fix or replace damaged, leaking, or disconnected air lines

Height Control Valve Service: Adjustment, repair, or replacement to restore proper function

Emergency Repairs: Quick fixes to get you safely to destination or our shop

In-shop suspension services:

Complete Air Suspension: Full system diagnosis, multiple airbag replacement, complete air line replacement, leveling valve overhaul, pressure testing

Leaf Spring Suspension: Spring replacement, hanger and shackle repair, U-bolt service

Shock Absorbers: Testing, replacement, mounting bracket repair

Complete Rebuilds: Frame hanger replacement, bushing service, complete axle suspension, alignment

Common problems we fix:

  • Sagging corners or full vehicle sag
  • Uneven ride height
  • Won't level after loading
  • Air leaks and constant compressor running
  • Failed or torn airbags
  • Frozen leveling valves
  • Height sensor failures

Why quick repair matters: Safety, load protection, tire wear prevention, DOT compliance, preventing further damage.

Call 877-220-7979 for fast air suspension service—mobile or in-shop.

Back to top


Do you work with owner-operators?

Absolutely. DSB Tires proudly serves owner-operators and understands that your truck is your livelihood.

Why owner-operators choose us:

We Understand Your Business:

  • Fast service minimizes income-impacting downtime
  • Competitive pricing respects your operating margins
  • Honest recommendations—no unnecessary upselling
  • Flexible scheduling around delivery commitments

Fair Pricing:

  • Transparent estimates with no hidden fees
  • Multiple tire options (new/used/retread) for every budget
  • Value-focused service packages
  • Payment plans available for major repairs

Convenient Payment:

  • Cash, credit/debit cards
  • Fleet cards (Comdata, EFS, T-Chek, etc.)
  • Payment flexibility

24/7 Emergency Service: Your emergency gets immediate priority—we understand you can't afford to wait

Complete Services: One provider for everything from tire changes to major repairs

Build a Relationship:

  • Service record keeping
  • PM service reminders
  • Consistent quality
  • Preferred customer status

Most-used services: Emergency tire replacement, mobile brake repairs, PM and oil changes, DOT inspections, fuel delivery, jump starts, electrical repairs.

Your success is our success—call 877-220-7979 anytime you need us.

Back to top


What payment methods does DSB Tires accept?

DSB Tires offers flexible payment options for your convenience:

Cash: Accepted for all services

Credit & Debit Cards:

  • Visa, MasterCard, American Express, Discover
  • All major debit cards

Fleet Cards:

  • Comdata
  • EFS (WEX)
  • T-Chek, TCH
  • Fleet One
  • Most other major fleet fuel and maintenance cards

Company Accounts: For established customers and fleets:

  • Net 30-day terms (with credit approval)
  • Monthly consolidated billing
  • Purchase order systems
  • Direct invoicing

Payment process:

  • Roadside service: Mobile technicians carry card processing equipment
  • In-shop service: Payment upon completion with detailed invoice
  • Fleet accounts: Monthly invoicing per account agreement

Estimates provided: Cost estimates given before work begins whenever possible; dispatcher provides pricing for emergency roadside calls

Questions about payment? Call 877-220-7979 and we'll help find a solution that works for you.

Back to top


Do you offer mobile jump start and battery service?

Yes. Dead batteries are among the most common roadside emergencies. DSB Tires provides comprehensive mobile battery and electrical services.

Mobile services include:

Jump Start Service: Professional jump start using commercial-grade equipment with safe procedures to protect electrical systems

Battery Testing: Load testing, voltage and amp testing, assessment of battery health, multi-battery system testing

Battery Replacement: Common commercial battery sizes carried on mobile units, professional installation with terminal cleaning, proper battery disposal/recycling

Alternator Testing: Output diagnostics, charging system problem identification, determination if replacement needed

Starter Service: Starter testing and diagnosis, replacement when available, solenoid repair, connection inspection

Related Electrical: Battery cable replacement, terminal cleaning, ground connection repair, parasitic draw diagnosis, fuse and relay inspection

Common causes of battery problems:

  • Natural battery wear (3-5 year lifespan)
  • Extreme temperatures
  • Alternator failure
  • Parasitic electrical draws
  • Corroded connections
  • Faulty starters

What to expect:

  1. Call 877-220-7979 with your issue
  2. Mobile technician dispatched with batteries and diagnostics
  3. On-site diagnosis of root cause
  4. Recommended solution with pricing
  5. Repair completed or jump start provided
  6. Testing to ensure proper function

Don't let a dead battery stop you—call DSB Tires for fast, professional mobile battery service.

Back to top


Can you help if I'm locked out of my truck?

Yes. DSB Tires provides professional commercial vehicle lockout assistance to get you back in your truck quickly and safely.

Lockout services for:

  • Semi-truck cab doors
  • Sleeper compartments
  • Toolboxes and storage compartments
  • Trailer doors

How we help: Our technicians use professional tools and techniques to gain entry without damaging your vehicle. We understand commercial truck locking mechanisms and handle them properly.

When to call:

  • Keys locked inside the cab
  • Lost or misplaced keys
  • Broken key in lock
  • Malfunctioning door locks
  • Electronic lock failures

Process:

  1. Call 877-220-7979 immediately
  2. Verify ownership (proof required for security)
  3. Technician dispatched to your location
  4. Professional entry without damage
  5. Back in your truck typically within 30-60 minutes

Proof of ownership required for security:

  • Vehicle registration
  • Company paperwork or bill of lading
  • Photo ID matching registration
  • Authorization from owner or fleet manager

Can't provide documentation on-site? We may need to contact the registered owner or your fleet manager for authorization.

Prevention tips: Keep spare key in magnetic holder under frame, give spare to dispatcher/fleet manager, consider electronic keyless entry.

Locked out? Don't panic—call DSB Tires at 877-220-7979 for fast, professional lockout assistance.

Back to top